Stanbic IBTC is committed to customer experience


Stanbic IBTC Bank has reaffirmed its commitment to providing quality service to its customers with the PlusRewards loyalty program, which offers discounts and exclusive offers for cardholders to purchase items from select merchant stores across Nigeria .

Some of the merchant stores include; Jed Mega Stores Limited, NCN Happy Home Global Limited, Heroes Garden, Soul Interbiz (AK Collections), Aero Logistics and Travel Limited, Balcony Regency Suites, The View Hotel and Suites, Chard Pharmacy Limited, Hawthorn Suite by Wydnham International Hotel and Suites, The Rodina Hotel and Suites, MedPlus Pharmacy Limited, Waxit Spa, Classy-Chi Devine Cosmetics Nig Limited and others. These merchants offer services that span logistics, hospitality, fashion, beauty, well-being and health.

Speaking on the rationale for the program, Stanbic IBTC Bank Managing Director Wole Adeniyi said that the PlusRewards program gives all Stanbic IBTC cardholders access to exclusive offers and discounts in participating merchant stores so they can explore, shop and purchase goods for less. .

“We will continue to offer discounts and solutions to customers because we always put our customers first in everything we do. At different locations, we offer varying percentages on items purchased or services rendered.
Customers are our primary stakeholders, and as a customer-centric organization, we initiated this program to maintain and strengthen our relationships with our customers,” Adeniyi said.

“Traders are not left out. All of our business customers can enroll in the PlusRewards program by contacting their relationship managers and completing a confirmation letter to highlight the benefits they will be offering. They also receive additional benefits such as free Stanbic IBTC point-of-sale (POS) devices, branding of their outlets and stores, display of the PlusRewards guarantee on their establishment, access to Stanbic IBTC customer base and free marketing opportunities,” he added.


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