Several stranded at Winston-Salem amid Greyhound delays

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Several people are stranded at a local bus station after being dropped off there overnight. Several passengers spoke with WXII and said their bus arrived at the Greyhound bus stop at 100 West Fifth St. and they had been stuck outside the station since 8:30 p.m. Friday. “The bus driver said he had to leave, he was off duty. He would make sure someone arrived. He waited for about an hour and said someone was coming and we We were waiting,” said Teresa Herren, a passenger who took the 3 p.m. bus from Raleigh. Teresa then recounted how she and other passengers called bus company officials who secured the hotel rooms of the 17 stranded passengers around 4am on Saturday morning. She also said authorities told them to return to the bus station at 10:00 a.m. on Saturday and their bus would leave at 11:30 a.m. At the time of publication of this article, passengers have not yet been picked up. “I left all my stuff on the bus last night, thinking it was safe,” Herren said. “And now I understand that it might not be my bus and I don’t know where my stuff is.” A similar situation occurred in Raleigh on Thursday night when several people became stranded overnight after a bus driver locked the bus and left. According to WRAL, a spokesperson for Greyhound issued this statement regarding the incident: “We appreciate the patience of our customers as we worked through scheduling delays in Raleigh. Regulations require drivers to meet a set number of off hours. When there are changes for any reason within our network, these off hours can sometimes be affected. Our schedules are back on track and customers are now heading to their final destinations. The spokesperson said, “Due to an unexpected schedule cancellation, customers have been placed in a hotel and rescheduled for departure tonight. We appreciate the patience of our passengers as we navigate this busy holiday weekend.”

Several people are stranded at a local bus station after being dropped off there overnight.

Several passengers spoke with WXII and said their bus arrived at the Greyhound bus stop at 100 West Fifth St. and they had been stuck outside the station since 8:30 p.m.
Friday.

“The bus driver said he had to leave, he was off duty. He would make sure someone arrived. He waited for about an hour and said someone was coming and we were waiting,” said Teresa Herren, a passenger who had taken the bus from Raleigh at 3 p.m.

Teresa then recounted how she and other passengers called bus company officials who secured the hotel rooms of the 17 stranded passengers around 4am on Saturday morning. She also said authorities told them to return to the bus station at 10:00 a.m. on Saturday and their bus would leave at 11:30 a.m. At the time of publication of this article, passengers have not yet been picked up.

“I left all my stuff on the bus last night, thinking it was safe,” Herren said. “And now I understand that this may not be my bus [that returns] and I don’t know where my things are.”

A similar situation occurred in Raleigh on Thursday night when several people became stranded overnight after a bus driver locked the bus and left. According to WRAL, a Greyhound spokesperson made this statement regarding the incident:

“We appreciate the patience of our customers as we work through scheduling delays in Raleigh. Regulations require drivers to adhere to a set number of off-duty hours. When there are changes for any reason within our network, these rest times can sometimes be affected. Our schedules are back on track and customers are now heading to their final destinations.”

WXII contacted Greyhound for a statement regarding the delays at Winston-Salem specifically and an official spokesperson said the following;

“Due to an unexpected schedule cancellation, customers have been placed in a hotel and have been rescheduled for departure tonight. We appreciate the patience of our passengers as we navigate through this busy holiday weekend. “

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