New owners breathe new life into the White Horse Hotel in Romsey, previously embroiled in a money laundering investigation


AN EXTENSIVE refurbishment has breathed new life into an interesting and historic location in the heart of Romsey.

The new-look White Horse Hotel was officially reopened following the May 20 redevelopment.

The honors were given by Romsey Mayor Councilor Neil Gwynne, who cut a ribbon and pulled the first pint in the newly refurbished bar, accompanied by Chief Executive Nikita Viljoen and Romsey Town Crier Terry Harmer.

READ MORE: The White Horse Hotel, Romsey sold after money laundering investigation

The hotel, which has been Romsey’s best-known inn since medieval times, was acquired by the Coaching Inn Group, which operates 23 hotels and coaching inns across the country, last year.

The group carried out a phased program of upgrade works, including the addition of accommodation and a reception hall.

But until 2019, the hotel was at the center of an eight-year money laundering investigation.

The National Crime Agency has uncovered a ring that has seen hundreds of millions of pounds transferred through more than 100 bank accounts.

Today, the 600-year-old coaching inn looks set to leave its troubled past behind, with new owners seeking to reinstate the Grade II listed building at the heart of the community.

In addition to the renovation, a new cafe-restaurant was created and the company invested in its staff.

Kevin Charity, Managing Director of Coaching Inn Group, said, “We have become a very people-centric company, constantly refining our culture of ‘hospitality from the heart’.

“We are focused on what we can do better and how we, as a management team, can serve our employees.”

SEE ALSO: A mystery surrounds the future of the White Horse Hotel & Brasserie

White Horse staff also benefit from the group’s InnSpire program, which encourages members to take the next step by gaining qualifications in the hospitality industry.

“We also have our Chef Academy, which again encourages all members of the kitchen teams to progress while seeking additional qualifications and organizes tours of market gardens, farms and our other quality food sources,” Kevin said.

“The group highly values ​​its enthusiastic team members and its comprehensive supplemental benefits program is a testament to its continued appreciation.”

The group rose from 44th to 21st place in the Top 100 best large companies to work for in 2021.

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