In the American industry First, Property Group puts robots in all hotels

0

CAMPBELL, Calif.–(BUSINESS WIRE)–In what is believed to be an industry first, Savioke®a leader in providing secure, contactless service robots for room service and other deliveries to the hospitality industry, is pleased to announce that Seaview Investors LLC has added a Relay® Robot service at each of its hotels. Savioke’s service robots are installed in hundreds of hotels and have made more than one million deliveries worldwide.

For this hotel investment company, the future of the hotel business definitely depends on relay service robots to make deliveries, allowing staff to focus on high value-added tasks and improving the guest experience. “The robots contribute to the forward-thinking approach that every Seaview property represents for our clients and gives us a competitive advantage in the markets we serve,” said Bob Combie, senior vice president of technology at Seaview Investors. “As we recover from the pandemic, the robots are also providing contactless room service, which many customers appreciate.”

“Seaview Investors recognizes the value that Savioke robots bring to operations and we are delighted to work with them,” said Steve Cousins, CEO and Founder of Savioke. “Their robots operate 24/7/365 and efficiently perform low-level tasks such as room service deliveries, allowing Seaview team members to spend more time improving customer experience.”

“Our owner’s crystal ball saw, before most hotel operators, what service robot technology could add from a marketing and operations perspective,” added Combie. “Relay bots are integrated into our daily customer experience.”

Reservations departments at all eight Seaview Investors hotels reported:

  • An increase in leisure and corporate bookings from postcodes within driving distance

  • Popular with customers of all ages, especially children

  • Hundreds of positive videos and reviews on social media, many mentioning the hotel robot

Each of Seaview’s California properties has a Relay or Relay+® Service bot:

  • Hannah at H Hotel Los Angeles & Homewood Suites Los Angeles

  • Wally at Residence Inn LAX

  • Winnie at Embassy Suites LAX North

  • Cy at Courtyard LAX

  • Beverly at Residence Inn Beverly Hills

  • Ace at the AC Beverly Hills Hotel

  • Rose at the Healdsburg Trio Hotel

About Seaview Investors:

Seaview Investors LLC, established in 2006, is a private hotel investment firm based in Newport Beach, California. The company manages and operates a diversified portfolio of hotel properties located in the western United States, with a focus on full and limited service hotels. She is currently involved in an expansion strategy, seeking long-term, value-added investment opportunities in hospitality in target markets.

About Savioke:

Founded in 2013, Savioke measurably improves people’s lives. It provides simple, sophisticated and autonomous service robots that work with humans in a safe, secure, reliable and contactless way. Savioke’s advanced robots have made over 1,000,000 deliveries worldwide and handled a variety of tasks in hospitality, healthcare, restaurant and office environments.

Share.

Comments are closed.