Forget Wi-Fi. Florida Hotel Adds Private 5G to Amenity List

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Private 5G networks are radically changing the way many industries operate, and now 5G is also transforming the hospitality industry. A Florida hotel has just become one of the first in the United States to deploy private 5G technology to bring high-speed wireless access to its guests and unify all of its amenities.

Working with private wealth management consultancy GFO Investments and AirSpan Networks, south gale beach is rolling out a 5G private network solution that it hopes will serve as a model for the rest of the hospitality industry.

hilton

The hotel, a Curio Collection by Hilton property in Miami Beach, already has many innovative high-tech amenities for its guests. For example, a Google Nest Hub in every room lets guests order room service with a simple “Hey Google” request.

The new private 5G network will further enhance the guest experience by providing seamless network coverage throughout the facility, inside and out.

This means guests will have access to the hotel’s network and digital amenities whether they’re in their room, visiting one of the restaurants, or hanging out by the rooftop pool.

Rooftop swimming pool at The Gale South Beach hotel.
hilton

The private 5G network will also be used to help link embedded technology within the hotel, including the Google Nest Hub in each guest’s room. They will be able to use a hotel-provided app to monitor and control what’s going on in their room, no matter where they are on the property.

“This new technology will provide hotel guests with the fastest, most responsive digital connectivity available, impacting both guest engagement and hotel operations,” said Russell. Galbut, Chairman of GFO Investments. “The launch at Gale South Beach will open new doors for hoteliers, allowing operators to revolutionize their offerings with new technologies, both in rooms and on hotel campuses.”

The private 5G network will also be used by hotel staff to keep them connected with voice and data applications that will work wherever they are. This includes intranet and Internet access applications and Push to Talk (PTT) services.

The advantage of 5G for the hotel industry

Large hotels and resorts face many of the same issues as university and industrial campuses. They have too much territory to effectively and reliably cover traditional Wi-Fi networks.

However, these challenges are magnified in the hospitality industry. Hotels are expected to provide best-in-class service to their guests, from the check-in desk to room amenities and hotel facilities.

Rooftop patio at the Gale South Beach Hotel.
hilton

5G technology is perfectly suited to managing the busy environment of a large resort. Extended range, lower latency and the ability to handle many more devices means hotel operators don’t have to worry about network congestion, late connections or dead spots that are more typical of networks Wireless.

With 5G, hotel systems can quickly communicate with each other wirelessly, enabling faster automated check-in and check-out procedures, improved room services and reduced wait times.

The Gale South Beach also expects its high-speed 5G network to address many of the challenges customers have faced in the past when trying to set up video conferencing and virtual meetings.

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